Enterprise Service Management 2024.2.0

Enterprise Service Management 2024.2.0

Opentext – Freeware – Android iOS
ra khỏi 9 phiếu
Phiên bản mới nhất
2024.2.0
An toàn để cài đặt
image/svg+xml VERY GOOD User Rating

The Enterprise Service Management mobile app is the mobile version of Service Management Automation.

Through the Service Portal mode, end-users are provided with the following functionalities:

  • Search service or support offerings, knowledge articles, and news
  • Browse the service or support offerings
  • Create new service or support requests
  • Approve or deny request approvals or change approvals
  • Accept or reject resolved requests
  • Access Smart ticketing and Virtual Agent support
  • Switch between different tenants

On the other hand, in agent mode, agent users can:

  • Search for specific requests/incidents, CIs, people, and knowledge articles or news
  • View the requests/tasks/incidents in my views
  • Filter request/task/incident list based on criteria such as priority
  • Update the detailed information of a request/task/incident
  • Post comments to a request/task/incident
  • Add solutions or suggested solutions to a request/incident
  • View detailed Person records information and contact the person via provided phone number, email address, or location details

For comprehensive information on our latest release, please visit the OpenText online documentation:

    1. https://docs.microfocus.com/doc/Mobile/SMAX/ReleaseNotes
    1. https://docs.microfocus.com/doc/Mobile/SMA-SM/ReleaseNotes
    1. https://docs.microfocus.com/doc/Mobile/SaaS/ReleaseNotes

NOTE: This software is dependent on connectivity with the OpenText Service Management Automation Suite. Activation of the mobile app may be accomplished by scanning a QR code from your company's Service Management Automation Service Portal website or by contacting your IT administrator for an activation URL.

Tổng quan

Enterprise Service Management là một Freeware phần mềm trong danh mục Kinh doanh được phát triển bởi Opentext.

Phiên bản mới nhất của Enterprise Service Management là 2024.2.0, phát hành vào ngày 18/06/2024. Vào lúc đầu, nó đã được thêm vào cơ sở dữ liệu của chúng tôi trên 18/06/2024.

Enterprise Service Management đã chạy trên hệ điều hành sau: Android/iOS.

Người sử dụng của Enterprise Service Management đánh giá xếp hạng 4 trong số 5 sao.

Ảnh chụp màn hình (Nhấn vào đây để xem hình lớn hơn)

Sản phẩm liên quan


Audi Media App

This application serves as a media information platform designed specifically for automotive journalists. The registration approval for app usage is under the discretion of Audi India.

Expensya: Spend Management

Expensya, the Business Spend platform, is a web and mobile solution that digitizes and simplifies business expense management. It streamlines expense reports, business travel expenditure, remote working expenses, and more.

Le Blanc Spa Resorts

Located in the stunning beach destinations of Cancun and Los Cabos, Le Blanc Spa Resorts provide a serene and tranquil escape from the moment you step foot on the property.

Natrium - NANO Wallet

Natrium is a wallet designed for the NANO cryptocurrency that offers exceptional speed, reliability, and security. This wallet has undergone a comprehensive audit by Red4Sec, a reputable security firm specializing in cryptocurrency and …

Receipt & Invoice

Create and send professional receipts, invoices, estimates, and credit notes for your services and products. Easily add the signature of your company and your customers to all your financial documents.

STEL Order: ERP Invoice maker

STEL Order is a comprehensive business management software solution that combines ERP and CRM functionalities to streamline various aspects of your business operations.

STEL Order: Field Service App

STEL Order's cloud-based field service mobile app offers a comprehensive solution to streamline your business operations, whether you're working from your office or out in the field.

Cập nhật mới nhất


三井住友銀行のカードローン-SMBCのカードローン・ローン 1.0.1

The refreshed SMBC Card Loan application from Mitsui Sumitomo Banking Corporation aims to enhance user convenience and usability.

로니엘 여성의류쇼핑몰 3.6

RONIEL Weekly Sunday evening live Instagram sessions for trying on new arrivals of in-house women's clothing line. Instagram ID: roniel_yuri *Notification regarding app access permissionsAccording to Article 22-2 of the "Act on Promotion …

RajCop (For Police Officer) 1.106

RajCop is a mobile application designed exclusively for authorized Rajasthan Police Officials. Unauthorized individuals are prohibited from downloading and using this application, and violation of this policy may result in legal …

الجدول في إعراب القرآن وصرفه 17.0

Author:Mahmoud Saffi, may he rest in peace and be granted the highest ranks in heaven. Main features of the program: Search: Full search in the entire Quran by any word in the verses or interpretation.

Bosquejos Cristianos Predicar 21.0.0

Enjoy the best Christian outlines for preaching. Christian outlines for Christian sermons. Preach and study the word of God with the help of these magnificent outlines that we offer you.

Games Essential for Xbox & PC 5.1.6

Welcome to Game Pass List for Xbox XCloud: Your Ultimate Gaming Guide Dive into the vast universe of Xbox gaming with the Game Pass List for Xbox XCloud, your ultimate app for exploring the full spectrum of Console, PC, and Cloud games.
An toàn và tải miễn phí được kiểm tra bởi UpdateStar

Luôn cập nhật
với phần mềm UpdateStar miễn phí.

Đánh giá mới nhất

User Experience Improvement Program Service User Experience Improvement Program Service
Nâng cao trải nghiệm người dùng của bạn với dịch vụ chương trình cải tiến của Acer
Microsoft SQL Server Compact x64 ENU Microsoft SQL Server Compact x64 ENU
SQL Server Compact hiệu quả cho hệ thống x64
App Explorer App Explorer
Khám phá thế giới ứng dụng với App Explorer của SweetLabs.
HP System Event Utility HP System Event Utility
HP System Event Utility: Hợp lý hóa việc quản lý sự kiện hệ thống
utools utools
Tăng năng suất của bạn với uTools!
Canon G2000 series MP Drivers Canon G2000 series MP Drivers
Trình điều khiển máy in hiệu quả cho Canon G2000 Series
UpdateStar Premium Edition UpdateStar Premium Edition
Giữ cho phần mềm của bạn được cập nhật chưa bao giờ dễ dàng hơn với UpdateStar Premium Edition!
Microsoft Visual C++ 2015 Redistributable Package Microsoft Visual C++ 2015 Redistributable Package
Tăng hiệu suất hệ thống của bạn với Microsoft Visual C++ 2015 Redistributable Package!
Microsoft Edge Microsoft Edge
Một tiêu chuẩn mới trong duyệt web
Google Chrome Google Chrome
Trình duyệt web nhanh và linh hoạt
Microsoft Visual C++ 2010 Redistributable Microsoft Visual C++ 2010 Redistributable
Thành phần cần thiết để chạy các ứng dụng Visual C++
Microsoft Update Health Tools Microsoft Update Health Tools
Công cụ Sức khỏe Microsoft Update: Đảm bảo hệ thống của bạn luôn được cập nhật!