Enterprise Service Management 2024.2.0

Opentext – Freeware – Android iOS
de votos 9

Última versión
2024.2.0 Seguro para instalar

The Enterprise Service Management mobile app is the mobile version of Service Management Automation.

Through the Service Portal mode, end-users are provided with the following functionalities:

Search service or support offerings, knowledge articles, and news
Browse the service or support offerings
Create new service or support requests
Approve or deny request approvals or change approvals
Accept or reject resolved requests
Access Smart ticketing and Virtual Agent support
Switch between different tenants

On the other hand, in agent mode, agent users can:

Search for specific requests/incidents, CIs, people, and knowledge articles or news
View the requests/tasks/incidents in my views
Filter request/task/incident list based on criteria such as priority
Update the detailed information of a request/task/incident
Post comments to a request/task/incident
Add solutions or suggested solutions to a request/incident
View detailed Person records information and contact the person via provided phone number, email address, or location details

For comprehensive information on our latest release, please visit the OpenText online documentation:

NOTE: This software is dependent on connectivity with the OpenText Service Management Automation Suite. Activation of the mobile app may be accomplished by scanning a QR code from your company's Service Management Automation Service Portal website or by contacting your IT administrator for an activation URL.

Resumen

Enterprise Service Management es un software de Freeware en la categoría de Negocio desarrollado por Opentext.

La última versión de Enterprise Service Management es 2024.2.0, aparecido en 18/06/2024. Inicialmente fue agregado a nuestra base de datos en 18/06/2024.

Enterprise Service Management se ejecuta en los siguientes sistemas operativos: Android/iOS.

Los usuarios de Enterprise Service Management le dio una calificación de 4 fuera de 5 estrellas.

Imágenes (click para ampliar)

Productos relacionados

Audi Media App

This application serves as a media information platform designed specifically for automotive journalists. The registration approval for app usage is under the discretion of Audi India.

Expensya: Spend Management

Expensya, the Business Spend platform, is a web and mobile solution that digitizes and simplifies business expense management. It streamlines expense reports, business travel expenditure, remote working expenses, and more.

Le Blanc Spa Resorts

Located in the stunning beach destinations of Cancun and Los Cabos, Le Blanc Spa Resorts provide a serene and tranquil escape from the moment you step foot on the property.

Natrium - NANO Wallet

Natrium is a wallet designed for the NANO cryptocurrency that offers exceptional speed, reliability, and security. This wallet has undergone a comprehensive audit by Red4Sec, a reputable security firm specializing in cryptocurrency and …

Receipt & Invoice

Create and send professional receipts, invoices, estimates, and credit notes for your services and products. Easily add the signature of your company and your customers to all your financial documents.

STEL Order: ERP Invoice maker

STEL Order is a comprehensive business management software solution that combines ERP and CRM functionalities to streamline various aspects of your business operations.

STEL Order: Field Service App

STEL Order's cloud-based field service mobile app offers a comprehensive solution to streamline your business operations, whether you're working from your office or out in the field.

▼ ▲

Última versión
2024.2.0

Descargas seguros y gratuitas controladas por UpdateStar

Manténgase al día
con UpdateStar freeware.

Últimas reseñas

	DiskInternals Uneraser Recuperación de archivos sin esfuerzo con DiskInternals Uneraser
	VSDC Free Video Editor VSDC Free Video Editor - Un software de edición de video repleto de funciones para creadores de contenido con un presupuesto limitado.
	Sonos Disfruta de una calidad de sonido superior con Sonos by de.sonos.com.
	idoo Video Editor Pro 3.6.0 Potente edición de video simplificada con ido Video Editor Pro 3.6.0
	Stellar Phoenix Repair for PDF ¡Revitaliza tus archivos PDF con Stellar Phoenix Repair para PDF!
	Xilisoft YouTube Video Converter Xilisoft YouTube Video Converter: Conversión perfecta con opciones limitadas

Las descargas más populares

	UpdateStar Premium Edition ¡Mantener su software actualizado nunca ha sido tan fácil con UpdateStar Premium Edition!
	Microsoft Visual C++ 2015 Redistributable Package ¡Aumente el rendimiento de su sistema con el paquete redistribuible de Microsoft Visual C++ 2015!
	Microsoft Edge Un nuevo estándar en la navegación web
	Google Chrome Navegador web rápido y versátil
	Microsoft Visual C++ 2010 Redistributable Componente esencial para ejecutar aplicaciones de Visual C++
	Microsoft Update Health Tools Herramientas de estado de Microsoft Update: ¡asegúrese de que su sistema esté siempre actualizado!